Before Install: Co-wash bundles with a sulfate-free conditioner. Let hair air dry for best results. Daily Care: Use a light oil (argan, jojoba) to keep hair shiny. Avoid heavy products — they cause buildup. Detangle gently starting from the ends upward. Heat Styling: Always use heat protectant. Limit flat ironing to preserve longevity. Night Routine: Wrap hair or use a satin bonnet/scarf every night. Brush before bed to prevent tangling. Washing Frequency: Wash every 2–3 weeks. Deep condition once a month.

Before Install: Wash with sulfate-free shampoo and conditioner. Air dry to maintain natural pattern. Daily Care: Raw hair behaves like real human hair. Lightly moisturize with leave-in spray or water + conditioner mix. Comb with a wide-tooth comb. Curly & Wavy Raw Hair: Use curl cream sparingly. Avoid brushing curls when dry. Refresh curls with water daily. Heat Styling: Use minimal heat — raw hair last longer the less heat you apply. Washing Frequency: Shampoo + condition every 1–2 weeks. Deep condition every wash for curly textures.

Bleaching Knots: Use 10–20 volume developer only. Do not over-bleach — weakens lace. Tinting Lace: Tint lace with lace spray or foundation for perfect melt. Match your skin tone, not the hair. Installing: Use alcohol to clean skin before adhesive. Do not apply glue on wet or sweaty skin. Maintenance: Clean lace gently with alcohol or adhesive remover. Avoid scratching lace with fingernails. Reinstall every 5–10 days depending on glue type. General: Avoid excessive pulling or tugging. Always remove glue fully before reinstall.

Use These Products: Sulfate-free shampoo Moisturizing conditioner Leave-in conditioner Lightweight oils Curl creams (for curly hair only) Avoid: Sulfates (strip hair) Alcohol-heavy products Heavy butters Excess silicone Cheap beauty-supply shampoos Wash Routine: Rinse hair with lukewarm water. Shampoo once, condition twice. Always detangle while conditioner is in. Let hair air dry.

We highly recommend co-washing your extensions and using a moisturizing conditioner before the first install.

Yes! Contact our team at houseoferrayextensions@gmail.com for inquiries.

Use sulfate-free shampoo and conditioner when cleansing. Before adding heat, be sure to apply heat protectant. To avoid unnecessary heat and head damage from blow drying constantly, air-dry when possible.

House of Erray Raw Hair Collection lasts 2-3 years with proper maintenance. Our Virgin Hair Collection lasts 1-2 years with proper maintenance.

Yes! We recommend professional coloring for the best results.

Processing time: 5 business days. Shipping time: 5–6 business days (U.S. standard) Express shipping: Available upon request. Tracking numbers are emailed once shipped. House of Erray Extensions is not responsible for carrier delays, incorrect addresses, or lost packages after confirmed delivery.

Refunds are only issued if your order is canceled before shipment or if an error was made on our end.

All sales are final. If you receive the wrong item or a defective product, contact House of Erray Extensions within 5 business days of delivery. The hair must be unused, unaltered, and in original packaging. Approved returns are issued as store credit or exchange only — no cash refunds.